Shipping policy
Shipping policy
Where we ship
We ship across Canada and to the United States. All orders ship from our warehouse in Calgary, Alberta.
Processing time
In-stock orders ship within 1 business day. Backordered items typically ship within 3-5 business days. You'll get a tracking number by email once your order ships.
Shipping rates
| Destination | Standard (3-7 days) | Express (1-3 days) |
|---|---|---|
| Canada | Free over $99 / $9.99 under | $24.99 |
| United States | $14.99 | $34.99 |
Order tracking
You'll receive a tracking link by email once your order ships. You can also email support@cantoolparts.ca with your order number for a status update.
Duties and taxes
Canadian orders include GST/HST where applicable. US orders may be subject to customs duties and import taxes, which are the recipient's responsibility.