Shipping policy

Shipping policy

Where we ship

We ship across Canada and to the United States. All orders ship from our warehouse in Calgary, Alberta.

Processing time

In-stock orders ship within 1 business day. Backordered items typically ship within 3-5 business days. You'll get a tracking number by email once your order ships.

Shipping rates

Destination Standard (3-7 days) Express (1-3 days)
Canada Free over $99 / $9.99 under $24.99
United States $14.99 $34.99

Order tracking

You'll receive a tracking link by email once your order ships. You can also email support@cantoolparts.ca with your order number for a status update.

Duties and taxes

Canadian orders include GST/HST where applicable. US orders may be subject to customs duties and import taxes, which are the recipient's responsibility.