Terms of service

Overview

These terms govern your use of the CANTOOLPARTS website and your purchases from us. By placing an order, you agree to these terms.

Products and pricing

We do our best to keep product information accurate, including part numbers, compatibility, and pricing. If an error leads to an incorrect price on your order, we'll contact you before processing. You can choose to proceed at the correct price or cancel for a full refund.

Order acceptance

Placing an order is an offer to buy. We accept the offer when we ship the order. Until then, we may decline an order for any reason, including stock issues or pricing errors.

Part compatibility

You're responsible for confirming that a part fits your tool before ordering. Our product listings include compatibility information where available. If you're unsure, email support@cantoolparts.ca and we'll help you match the right part.

Limitation of liability

CANTOOLPARTS is not liable for damage to tools or property resulting from improper installation or use of replacement parts. Follow manufacturer installation guidelines. If a part is defective, contact us for a replacement or refund.

Changes to these terms

We may update these terms from time to time. The current version will always be posted on this page with the last updated date.

Last updated: August 2026